Free Worldwide Shipping
We provide 100% free worldwide shipping on all orders with no minimum purchase. No hidden fees, no shipping thresholds, all outdoor apparel, backpacks and gear enjoy free global delivery service, covering the United States, Canada, Europe and other regions around the world.
Order Processing Time
All orders will be processed and inspected within 1–3 business days after payment confirmation. We will strictly check product quality, packaging integrity and accessory completeness before shipment to ensure that customers receive intact and qualified products. Orders placed on weekends or official holidays will be processed on the next working day.
Delivery Time
Standard international shipping delivery time: 7–15 business days (depending on destination country, customs clearance efficiency and local logistics conditions). Remote regions may take 15–20 business days. We do not support expedited shipping temporarily.
Shipping Tracking
After your order is shipped, we will send a shipping confirmation email with a unique tracking number and tracking link. You can check the real-time logistics status of your package at any time.
Customs & Duties
International orders may incur local customs duties, import taxes or related handling fees, which are borne by the recipient. We will strictly declare the product value in accordance with international customs regulations and will not be responsible for additional fees generated by customs clearance.
Shipping Exceptions
If the package is lost, severely delayed or damaged during transportation, please contact our customer service team within 7 days after the estimated delivery time. We will verify the situation and provide solutions such as resending or refunding.
